Hotel Royal Rose respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, and disclose your personal information when you visit our website or stay at our hotel.
What personal information do we collect?
We collect the following personal information from you:
- Name
- Address
- Phone number
- Email address
- Payment information
- Government identification information (e.g., National Identity Card/Passport number)
- Information about your stay at our hotel (e.g., room type, dates of stay)
- Any other information that you voluntarily provide to us
How do we use your personal information?
We use your personal information for the following purposes:
- To provide you with services at our hotel (e.g., to make reservations, to process payments)
- To communicate with you about your stay at our hotel (e.g., to send you reservation confirmations, to provide information about our hotel)
- To improve our services (e.g., to use your feedback to improve our website and hotel)
- To market our services to you (e.g., to send you promotional emails about our hotel)
How do we disclose your personal information?
We may disclose your personal information to the following third parties:
- To our service providers who assist us with providing services to you (e.g., payment processors, reservation systems)
- To government agencies as required by law
- To other third parties with your consent
How do we protect your personal information?
We use a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Using encryption to protect your personal information when it is transmitted electronically
- Storing your personal information on secure servers
- Restricting access to your personal information to authorized employees
Your choices
You have the following choices about your personal information:
- You can choose to opt out of receiving marketing communications from us.
- You can choose to access and correct your personal information.
- You can choose to have your personal information deleted.
To exercise any of these choices, please contact us at info@hotelroyalrose.com
Changes to this privacy policy
We may update this privacy policy from time to time. If we make any significant changes to this privacy policy, we will post the changes on our website and notify you by email (if you have provided us with an email address).
Contact us
If you have any questions about this privacy policy, please contact us at info@hoteoroyal.com